Technical Support

No. The sensor also has no user-serviceable parts and so does not require regular maintenance. We do however recommend that you carry out annual visual inspections to ensure that the cavity is clear of obstructions and that no corrosion has occurred between [...]

Every FT wind sensor is fully calibrated in our factory wind tunnel during the manufacturing process, and each sensor design has been subjected to third party tunnel verification. Therefore, there is no need for additional external calibration. Some of our customers, however, [...]

FT7 Series wind sensors can output wind speed readings in m/s, km/h or knots. You can specify which option you would prefer at time of purchase.

The easiest way to change the settings on your sensor, is to use an FT Acu-Test Pack. This pack includes our Acu-Vis software, and a USB cable to connect your sensor to a PC or laptop. To purchase an Acu-Test Pack please [...]

If you wish to test your sensor in real time then you should use an Acu-Test Pack which allows you to connect the sensor to a PC via a USB cable. It will give wind speed and direction readings in real time. It also allows you to change [...]

Basic functional checks can be performed to ensure the sensor is communicating and outputting data. The Acu-Test Pack is a test cable and software program that can be used to perform a health check on the core measurement components. Please get in [...]

Wind sensors may be exposed to high levels of electromagnetic interference from static discharges and nearby lightning strikes. The FT7 Series incorporates robust protection circuitry to shield them against these effects. The FT7 Series wind sensors will survive undamaged even through lightning induced surges in excess [...]

Icing can be a problem for many wind sensors, particularly around 0°C where humidity levels can still be high. At lower temperatures the air tends to be drier so icing isn’t so much of a problem. The FT7 Series wind sensors are highly resistant to icing [...]

The FT wind sensor has a thermostatically-controlled intelligent heating system to control its three internal heaters. The heaters can be switched on or off, and a heater set point can be chosen between 0°C and 55°C (for v22 sensors and above). Earlier [...]

No. The power lines to the FT sensor and its internal heaters are combined. There is an under-voltage parameter, which can be set so that if voltage drops below a specific value, the heaters will automatically turn off. This can be useful [...]