Jobs at FT Technologies

We're growing fast, so we're always on the lookout for good people to join the FT Technologies team. If you find a vacancy perfect for you, please submit your CV and covering letter directly to recruitment@fttechnologies.com. (Please read our Job Applicant Privacy Notice.)

The wind energy industry is growing significantly, and we are growing with it supplying to many of the top international wind turbine manufacturers. In the last decade, we have tripled in size and are always looking for more high-quality engineers.

We think and operate globally, but with all the benefits of a small company and our success means that we are now based in beautiful open plan offices, laboratories and workshops with state of the art research and development facilities.

We currently have the following vacancies:

Engineering Technical Manager

Role Summary

A new role within the company, the Engineering Technical Manager will lead the technical delivery of the Engineering research and design team, overseeing management of engineering projects and disciplines to deliver innovations and solutions.

Working as the engineering technical contact company-wide, you will act as design authority for the direction, review and approval of all engineering projects and technical deliverables as well as working cross-functionally using APQP and FMEA principles to influence the design of new products brought to manufacturing.

The ideal candidate will have a minimum of a masters or honours degree in an electronics or engineering related discipline (or equivalent). You will have robust knowledge of modern analogue and digital electronic circuit design and solid experience of systems engineering in a sensor and/or instrumentation environment. A track record of leading, managing and delivery innovative technology projects is crucial and experience of industry standard PLM software, ideally Windchill, would be advantageous.

  • Responsible to the Engineering Programme Manager 
  • Key contacts include the Engineering Programme Manager, Chief Engineer, members of the Engineering team, Production, Test, Sales Application Engineers and customers.
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

Engineering Design Authority and Technical Management

  • Together with the Engineering Programme Manager, develop the technical and resourcing plans required for the Engineering research & design team to deliver the product development roadmap in order to meet corporate strategic objectives
  • Act as Design Authority for the direction, review and approval of all Engineering projects and technical deliverables
  • Drive Engineering excellence and product innovation, and empower engineers to push technological boundaries and deliver novel technical solutions
  • Participate in all stages of the company’s product innovation funnel to provide technical advice on the identification, selection and realisation of strategic priorities
  • Provide effective technical advice on electronics, software, mechanical design and other engineering disciplines at all stages of the product lifecycle (research, concept, design, development, pre-production, serial production, obsolescence)
  • Work with in-house teams and external contacts to research and identify new engineering technologies and solutions
  • Work with engineers to broaden the company’s intellectual property portfolio (patents)
  • Liaise with HR to ensure that the technical skillset required to achieve company strategic objectives are met through recruitment and development, and coach engineers on technical growth and development
  • Develop a technical training programme to mentor new recruits and engineers on the company’s core technologies and on their technical work
  • Act as Engineering point of contact for key customers in support of the Sales team, and visit customer locations to resolve implementation, maintenance or performance issues

Engineering development life cycle, project management and quality management

  • Directly project manage specific projects (as agreed with the Engineering Programme Manager) ensuring delivery within time and budget, and work closely with Engineering project managers to direct the integration and delivery of technical activities of other Engineering projects
  • Write systems engineering specifications and requirements specifications for Engineering projects to drive the delivery of research solutions and new product developments
  • Provide technical project leadership and guidance to engineers, being accountable for the project deliverables and technical decisions
  • Develop internal and external testing plans, and conduct internal and external tests in conjunction with the design teams
  • Ensure that Engineering staff are trained and competent to use the equipment in the Engineering laboratories and that safe practices are followed
  • Work closely with Production, Test, Quality & Sales using APQP and DFMEA principles to influence the design of new products brought to manufacturing and to support existing products
  • Liaise with Quality and suppliers on product quality and performance issues
  • Conduct quality assurance of the work carried out by engineers through the thorough review of documentation, drawings, validation, change and configuration management
  • Resolve quality control issues and establish and promote best practice
  • Act as Engineering Design Authority for the review and approval of configuration and change management across the business, and of Quality non-conformance reports for Production & Test issues
  • Monitor project technical progress and work with teams to improve delivery, efficiency and productivity
  • Seek to continuously improve the development cycle, guidelines and performance of the Engineering technical teams

Person Specification

  • Masters or Honours degree, or equivalent, in an electronics or engineering related discipline
  • Substantial professional experience in a similar role, ideally in a research and development or in a manufacturing environment
  • Robust knowledge of modern analogue and digital electronic circuit design
  • Solid experience of systems engineering involving electronic circuit design and embedded software in a sensor and/or instrumentation environment
  • Understanding of research and development methodologies for high technology manufactured products
  • Understanding of technical drawing and engineering calculations
  • Track record of leading, managing and delivering innovative technology projects
  • Driven by the desire to achieve engineering excellence
  • Evidence of an innovative approach to new product development and of technical problem solving
  • Proven ability to lead a team and enable an effective technical delivery through each stage of a project, from the initial brief through to design, testing and validation
  • Ability to develop good understanding of end user requirements
  • Competency with Microsoft Office tools including Excel, Word
  • Experience of industry standard PLM software, ideally Windchill
  • Excellent analytical & problem-solving approach
  • Comfortable working under time constraints to meet agreed deadlines
  • High standards of personal and professional integrity
  • Strong commercial acumen
  • Advanced communication skills, verbal and written

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Embedded Software Engineer

Role Summary

We need your inspiration to deliver our innovation. Join our team of highly skilled engineers and help us to design, research and develop the next generation of products in our wind sensor range. Working with very advanced technology, your creative mind will be put to work on a wide range of projects within the company – from improving our current products, to inventing new ones, to enhancing the automation of our production facilities.

Working alongside a team of electronic, mechanical, aerodynamics and automation engineers, you will be responsible for the software development lifecycle and quality of embedded software for a range of products and programmes for business systems. Your role will be to ensure the quality and reliability of products is maintained through the integrity of embedded software and systems.

  • Responsible to the Engineering Programme Manager
  • Key contacts include the Chief Engineer, members of the Engineering team, Production, Test, Sales Application Engineers and customers.
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

Design

  • Design, development, test, maintenance and documentation of software embedded in FT products.
  • Write requirements, system, design and technical specifications from inputs received from Engineering, Sales/customers or Operations.
  • Specify, develop and test algorithms and software for circuit boards.
  • Develop applications and support programs in high-level programming language (for instance Visual Basic, VB.net or C#) for in-house production, calibration and test of products and software and/or for customers.
  • Within remit of product history knowledge, investigate and resolve faults on returned products that are provided to Engineering for troubleshooting.

Project Management

  • Project manage own projects (or sub-projects) led by software design (embedded and systems).
  • Provide estimates and progress reports on work breakdown structures, tasks and timelines for own work.

Quality Control

  • Ensure quality control of the software development cycle through version control, documentation, reviews, validation, change and configuration management.
  • Support the quality control and continuous improvement of released software and products to meet customer requirements and deadlines.
  • Seek to continuously improve the development guidelines and design control of software development.
  • Manage development software environment, maintenance and licensing.

Person Specification

  • In-depth knowledge of embedded C
  • Experience in design and test of high reliability code
  • Experience with software research and development methodologies for high technology manufactured products
  • Experience in TI MSP Micro controllers and/or ARM micro controllers
  • In-depth knowledge of RS232, RS485 and RS422 serial communications and I2C and SPI protocols
  • In-depth knowledge of integrated circuit interfacing and digital and analogue communication systems at a design level
  • Evidence of in-depth and practical industry experience in software design and software Q.A. control including Documentation, Reviews, Validation, Change and Configuration management
  • Experience of PC application development with C# or other high-level .NET Visual Studio programming language
  • Working knowledge of electronic hardware, firmware and software

Personal Qualities

  • Excellent analytical & problem-solving approach
  • Good communication, both verbal and written
  • Good team player, able to work cross-functionally across departments
  • Comfortable working under time constraints to meet agreed deadlines
  • Project management skills

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Electronics Engineer (Digital)

Role Summary

Electronic circuit design and development - to contribute at every stage of design, development and testing of new and enhanced products.

  • Responsible to the Engineering Programme Manager
  • Key contacts include the Chief Engineer, members of the Engineering team, Production, Sales and Marketing
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

  • Design, development and test of digital electronic circuits including microcontrollers and FPGAs and embedded firmware (VHDL)
  • Support product design, integration, validation and handover to production with other Engineering team members
  • Support management and other departments in contacts with customers
  • Manage Q.A. including documentation, reviews, validation, change and configuration management
  • Use experience, knowledge and understanding of integrated circuit interfacing and digital communication systems processor interfacing

Person Specification

  • Minimum of a BSC/MSc in electronics or related field
  • In-depth knowledge of modern digital electronic circuit design including: FPGA, EPLD, microcontrollers, HDL and VHDL, Mix-signal & Data converters, PCB Design, Digital Signal Processing (DSP), Digital Filters
  • In-depth knowledge of modern design, simulation and verification tools & FPGA-HDL design / development tools
  • Working knowledge of processor and integrated circuit interfacing, e.g. I2C, SPI and asynchronous buses and protocols (RS485, RS422 etc)
  • Understanding of research and development methodologies for high technology manufactured products
  • Experience of processor interfacing e.g. I²C, SPI and asynchronous protocols
  • Understanding of research and development methodologies for high technology manufactured products
  • Knowledge of Q.A. including: Documentation, Reviews, Validation, Change, Configuration management

Personal Qualities

  • Excellent analytical & problem-solving approach
  • Good communication, both verbal and written
  • Conscientious and focussed
  • Capacity to develop good understanding of end user requirements
  • Good team player, able to work cross-functionally across departments
  • Comfortable working under time constraints to meet agreed deadlines

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Electronics Engineer (Analogue)

Role Summary

Electronic circuit design and development - to contribute at every stage of design, development and testing of new and enhanced products.

  • Responsible to the Engineering Programme Manager
  • Key contacts include the Chief Engineer, members of the Engineering team, Production, Sales and Marketing
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

  • Design, development and test of electronic circuits
  • Support product design, integration, validation and handover to production with other Engineering team members
  • Support management and other departments in contacts with customers
  • Manage Q.A. including documentation, reviews, validation, change and configuration management
  • Use experience, knowledge and understanding of integrated circuit interfacing and digital communication systems processor interfacing

Person Specification

  • Minimum of a BSC/MSc in electronics or related field
  • In-depth knowledge of modern analogue electronic circuit design
  • Experience of electronic circuit design in a sensor and/or instrumentation environment
  • Robust knowledge of analogue, mixed-signal, power management, interface circuit design and circuit design theory
  • Experience of working on: Op-amp, Data converters, Signal Conditioning, Analogue Filters, Sensors & passive components, Linear regulators, Switching regulators, Discrete semiconductors, PCB design
  • Experience of processor interfacing e.g. I²C, SPI and asynchronous protocols
  • Understanding of research and development methodologies for high technology manufactured products
  • Knowledge of Q.A. including: Documentation, Reviews, Validation, Change, Configuration management

Personal Qualities

  • Excellent analytical & problem-solving approach
  • Good communication, both verbal and written
  • Conscientious and focussed
  • Capacity to develop good understanding of end user requirements
  • Good team player, able to work cross-functionally across departments
  • Comfortable working under time constraints to meet agreed deadlines

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Mechanical Design Engineer (Climatic Wind Tunnel)

Role Summary

As part of the Engineering design team, to deliver the design of a climatic wind tunnel and to oversee the contraction.

  • Responsible to the Engineering Programme Manager
  • Key contacts include the Chief Engineer, Automation Manager, Engineering team members, Production, Suppliers
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

Mechanical Design

  • Contribute to the conceptual stage of design, research and development
  • Develop designs with colleagues from other engineering disciplines
  • Perform thermal modelling, stress & fatigue modelling and FEA
  • Consider corrosion, weathering and material degradation and deploy defensive measures
  • Develop and carry out qualification tests and evaluate theoretical designs
  • Recommend modifications in the light of simulation and test results
  • Consider manufacturability, cost and commercial issues
  • Select materials including engineering plastics, ceramic, metals and composites
  • Ensure designs meet stringent quality, safety and environmental standards
  • Ensure optimal design of seals and sealed vacuum enclosures and fasteners
  • Liaise with manufacturing and supply chain departments, sub-contractors, suppliers and customers to resolve problems

CAD & Engineering Drawings

  • Develop CAD files based on notes, sketches, engineering schematics, technical guides, vendor information
  • Build and maintain 3D mechanical CAD models and produce drawings to BS8888
  • Follow the quality control of drawings through documentation, review, approval and release of drawings in line with the engineering development cycle and change control

Person Specification

Essential:

  • Honours degree or equivalent in Mechanical Engineering or a related engineering discipline
  • Solid and practical experience of mechanical design engineering in a manufacturing environment
  • Evidence of an innovative approach and ability to engender ideas
  • Proven ability to contribute substantively on every stage of a project, from the initial brief through to testing of design
  • Ability to create reasonable quality freehand drawings to convey ideas
  • Knowledge of 2D drawing conventions
  • In-depth knowledge of 3D mechanical CAD technology
  • Knowledge of Solid Works
  • Ability to develop good understanding of end user requirements
  • Excellent verbal and written communication skills
  • Competency with Microsoft Office tools including Excel and Word
  • Project management skills
  • Critical thinking and analysis skills
  • Inventive mind set for all mechanical creations and solutions
  • Flexibility to work as part of a multidisciplinary team, or to work independently, as required
  • Comfortable with working under time constraints to meet agreed deadlines
  • High standards of personal and professional integrity

Desirable:

  • BSc, 2i or higher/MSc in Mechanical Engineering (or equivalent)
  • Knowledge of wind tunnel aerodynamics and flow conditions
  • Knowledge of pressure vessel design
  • Knowledge of structural steel-work design
  • Experience of a multi-disciplinary manufacturing environment
  • Project management skills
  • Experience of PTC WindChill, or similar product life cycle and configuration management software
  • Evidence of creative flair in a mechanical environment
  • Able to work outside normal office hours if the operation requires it (infrequent)

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Acoustics Engineer

Role Summary

To conduct theoretical and experimental research on the fundamental acoustic behaviour and properties of the wind sensor products and their constituent parts. To develop computer and experimental models in order to better understand and enhance the operation of the wind sensor products and their constituent parts.

  • Responsible to the Engineering Programme Manager
  • Key contacts include the Chief Engineer and members of the Engineering team
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

  • PAFEC modelling, design and optimisation of electro-acoustic transducers and acoustic resonators
  • PAFEC modelling of acoustic transfer function in still air
  • Optimise the operation of transducers used in the wind sensor, in order to deliver extended operating performance and reduced number of electronic components
  • Validate concepts and computer models using the results of experiments
  • Establish and improve measurement systems for transducers
  • Help broaden the company’s intellectual property portfolio (patents)

Other Duties:

  • Attend relevant training identified to ensure duties are performed efficiently
  • Comply with company’s equal opportunities and health and safety policies
  • Other duties may be requested on occasion in line with the remit of the role

Person Specification

Essential:

  • MSc in Acoustics , Physics or relevant engineering degree
  • At least 5 years practical post graduate experience in similar industry
  • Experience in PAFEC suite for engineering analysis
  • Experience in working from theoretical principles to develop computer models
  • Creative approach to analysis, problem solving and solutions
  • Self-motivated, comfortable in working independently and able to prioritise
  • Collaborative approach and flexibility to work as part of a multidisciplinary team
  • Excellent communication skills
  • Can work under time constraints to meet agreed deadlines
  • High standards of personal and professional integrity

Desirable:

  • PhD in related subject
  • Experience of working with piezo-electric transducers
  • Experience with Clio measurement systems
  • Good knowledge of Linux

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time 
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Director of Sales and Marketing

Role Summary

FT Technologies is a successful UK high-tech, export driven, manufacturing business. The company is now seeking a Sales and Marketing professional to lead its global commercial team. FT is the market leader in its chosen market segment and now seeks to develop and expand its market presence in related segments and geographies.

Based in Sunbury-on-Thames, the role covers the full sales and marketing spectrum and gives the successful candidate the opportunity to shape the future growth path of the business. This is a busy role and involves 20% travel, largely overseas.

The successful candidate will be a key part of the senior management team and will work with the Executive Chairman and Strategy Manager to shape the future direction of the business to deliver long term sustainable business growth, customer satisfaction and an effective team.

  • Responsible to the Executive Chairman
  • Key contacts include customers, marketing suppliers, and the FT management team
  • Located in Sunbury-on-Thames
  • 40 hours per week
  • 20% travel, largely overseas

Main tasks and responsibilities:

  • The delivery of the sales and marketing objectives as agreed with the Executive Chairman as part of the business strategy process.
  • Recruitment and management of the Sales and Marketing team (6 UK employees, 4 overseas employees)
  • Delivery of growth targets both in volume and value creation of new product development plans with Engineering and Operations.
  • Overall responsibility for relationships with customers and distributors.
  • Management of contracts and minimisation of commercial risk.
  • Creation and delivery of sales budget and market forecasts.
  • Creation and delivery of marketing programme and budget (exhibitions, website, digital marketing).
  • Overall efficiency and effectiveness of commercial processes – order processing, opportunity management, marketing communications, returns processing, new product development and launch.
  • Contribute to the overall management of the business through membership of the senior management team.

Person Specification

Essential:

  • Educated to at least BSc/BA level
  • Proven track record in a leadership role in an international sales and marketing function
  • Advanced negotiation skills
  • Experience of developing and implementing successful growth-oriented sales and marketing strategies
  • Significant experience in sales or marketing in a high technology environment
  • Track record of leading growth in new product development and launch and/or new geographical market entry
  • Evidence of strong leadership capability
  • Demonstrated strong delivery focus
  • Excellent customer awareness
  • Proven ability to influence people at all levels
  • Natural communicator

Desirable:

  • ​A higher degree in a STEM subject or an MBA
  • Experience gained in a high-tech manufacturing environment
  • Experience in the wind energy or meteorology business
  • Experience of distributor management
  • Experience in the use of digital marketing in a B2B environment
  • Significant business experience in markets outside of Europe or North America
  • Experience of working in Asia (ideally China)
  • Fluency in one or more of business German, Spanish, Mandarin, Hindi or Japanese.

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Analyst

Role Summary

FT Technologies is a successful British technology company and a top tier supplier to the global renewable energy sector, specifically in the wind power market. As part of an ongoing effort to grow the business in other sectors, while maintaining a leading position in wind power, the company is now seeking a high calibre Strategy Analyst to work closely with the Strategy Manager.

The Analyst will be a key part of the Strategy Department, gaining invaluable exposure to the global renewable energy industry, plus others that are strategically important to the UK economy. Tasked with providing high quality and detailed analysis, the Strategy Analyst will act as a catalyst that allows the FT Management Team to understand and shape the future direction of the business. 

  • Responsible to the Strategy Manager
  • Key contacts include the Executive Chairman and the FT Management Team.
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

  • Through collaborative and supportive working relationships with the Strategy Manager, produce regular strategic analysis to inform departmental decision making, including sales demand, capability and capacity assessments.
  • Analyse data from a range of internal and external sources, to produce strategic papers in support of organisational situational awareness; identify strategic threats and assist the Strategy Manager in developing strategies to manage and mitigate them.
  • Produce material to be used in the annual Strategy Analysis Report and Interim Strategy Analysis updates, to inform the annual strategic planning cycle, including the ongoing development of the corporate strategic vision and organisational priorities.
  • Produce as-needed thematic research and analysis on behalf of the Strategy Manager and Executive Chairman; analyse and interpret results, drawing inferences and making recommendations when required.
  • Construct detailed business cases to be used by the Strategy Manager, Executive Chairman and FT Management Team to assess the investment worthiness of New Product Developments, Fundamental Research Opportunities and Sustaining Product Developments.

Person Specification

  • Ability to think strategically and work cross-functionally in a professional environment, including knowledge and experience in the production of strategic analysis, the ability to problem solve and analyse large quantities of data and/or information
  • Confidence and ability to develop strategic insights to influence key stakeholders across the organisation, and effectively deliver strategic analysis to inform decision-making and the setting of organisational priorities
  • Excellent interpersonal and communication skills, adaptable to all levels of the organisation with the confidence and credibility to communicate complex or specialist information to a non-specialist audience
  • Knowledge and experience of using common office IT software to a high standard
  • Experience in a corporate environment or with a strategy consulting firm would be advantageous
  • Excellent literacy, numeracy and research skills
  • Self-motivated with an ability to use initiative and proactively develop professional skills, ensuring knowledge, techniques and skills are up-to-date

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Flexi-time
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Subsidised social events and sports activities
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy on 020 8943 0801 or email us.

Sales Administrator

Role Summary

To ensure the accurate and efficient processing, despatch and management of sales orders. To provide sickness and holiday cover for sales and service order processing.

  • Responsible to the Sales Process Manager within the Sales and Marketing Department
  • Key external contacts include customers and some suppliers
  • Key internal contacts include Sales, Production, Engineering and Despatch
  • Located in Sunbury-on-Thames
  • 40 hours per week

Main tasks and responsibilities:

  • Process and manage sales orders according to FT procedures to ensure that FT only accepts customer orders that are contractually and technically compliant
  • To ensure that FT delivers orders to time as promised and with correct paperwork
  • Process letters of credit
  • Act as second reviewer for sales order entries
  • Oversee despatches from FT
  • Provide support to the returns administrator and holiday/sick cover if required
  • Process all sample requests – keep track of requests, customer contact to progress to order
  • Liaise directly with customers by phone/email on sales order progress and deliveries
  • Monitor and forward all enquiries received via the website

Other Duties:

  • Cover for absent staff in the team within the remit of the job accountabilities
  • Undertake ad hoc projects and administrative tasks that are relevant to the operation of the department
  • Attend relevant training identified to ensure duties are performed efficiently

Person Specification

Essential:

  • 5+ A to C level GCSEs or equivalent
  • GSCE level (or equivalent) in English and Maths with a minimum B grade
  • Trained on MS Office applications
  • Methodical, accurate and precise approach to work
  • Good timekeeper and able to meet deadlines
  • 'Can do' and flexible approach to variety of duties
  • Willing to learn and interested in the product and the business
  • Ability to work in a team
  • Solid office administration experience
  • Excellent and accurate attention to detail, data input and checking
  • Proven telephone and customer service skills
  • Ability to communicate well with internal departments
  • Evidence of Excel and Outlook knowledge and experience
  • Experience of using an ERP or MRP system
  • Good numerical skills
  • Accurate keyboard skills
  • Able to organise own workload
  • Proven customer service experience (either internal or external)

Desirable:

  • Excel trained to intermediate level
  • Experience of working in a sales or purchasing administration environment
  • Experience of working in an international manufacturing or physical distribution business

Benefits and Rewards

  • Non-contributory pension plan, 9% company contribution
  • Life assurance scheme
  • Private health care plan
  • 24 days holiday per annum, increasing to 25 days after one year's service, plus all bank and public holidays
  • Recruitment referral bonus scheme
  • Season ticket loan scheme
  • Subsidised gym membership
  • Cycle to work scheme
  • Free breakfast, fresh fruit and snacks throughout the day

For more information contact Amy Miller-Biddle on 020 8614 2737 or email us.